Help Desk

Sorry, you are not able to combine 2 or more different designs and be able to order it for the price of just 1. To calculate the price for a split order of multiple designs please use our price and turnaround calculator.

Black and White designs are the same price as color. We do not charge extra for multiple colors. Price quotes can be found at www.wackyprint.com/prices.php

You can order just 1 item if you want. We have no limit or restriction on quantity so you can order any quantity. We also recommend buying just 1 item as a sample if you are planning to order a large quantity. This way you are absolutely sure your larger order will turn out the way you want.

Try looking up your product designs here. If you are unable to find your deigns using that site, email [email protected] and say you forgot your Design Code and include your name and email address.

We offer several shipping options so that you can meet your deadline and work within your budget. Here is a list of services we offer and estimated delivery times:

Shipping for the United States of America Carrier Shipping Method Time in Transit Guaranteed Applies to the following region US Postal Service Priority Mail Express 1 or 2 days depending on location Yes All 50 states of the USA, US territories UPS Next Day Air 1 day Yes All 50 states of the USA UPS 2nd Day Air 2 days Yes All 50 states of the USA UPS 3 Day Select 3 days Yes All 50 states of the USA US Postal Service Priority Mail 2 to 3 business days average No All 50 states of the USA, US territories, US military areas UPS Ground 3-6 business days [See exact transit times] Yes All 50 states of the USA US Postal Service Standard Post (Ground) up to 9 business days No All 50 states of the USA, US territories, US military areas US Postal Service First Class Mail up to 9 business days No All 50 states of the USA, US territories, US military areas

International Shipping options Carrier Shipping Method Time in Transit Guaranteed Other Information UPS Worldwide Express 1-3 business days Yes, except for customs delays Available to countries on this list UPS Worldwide Expedited 2-5 business days Yes, except for customs delays Available to countries on this list UPS Standard 2-6 business days No Available to CANADA and MEXICO RR Donnelley Priority Parcel DelCon 6-15 business days average No Available to countries on this list RR Donnelley ePacket Tracked Regular Mail 2 weeks to 2 months No Available to countries on this list

For some more information on our turnaround information visit our turnaround time page.

If you have not received a response from us within 1 business day of either submitting a form on our site or sending a design request by email, please try looking up your designs here. If you wrote an email to us, and have not received a response, chances are you have our email address, [email protected], blocked or on your spam list. We are not responsible for email that bounces back to us. If you have not yet received a response, you should either call or email us through an alternate email address of yours.

Yes we ship to other countries. The list of countries we currently ship to can be found here.

We leave it up to the customer's discretion to submit government protected material. We must assume that any protected material we receive is property belonging to whomever submits it. Also we assume that the customer submitting any protected material has the proper rights to give us permission to print and sell their protected material strictly to them or anyone they specify.

We are unable to do pantone matching. We can do close CMYK matching. Since a lot of the products we print on need white ink printed before color ink, the white ink could also make a color look duller or lighter than it normally would.

Yes. When you are paying for your order online on our website you will enter your shipping address first, and choose your shipping method. Then you will be directed to a secure website where you can enter your credit card and billing address information. On the very next page, after submitting your credit card information, you will see a confirmation page showing where your package will ship to. The shipping address will be the first address you entered in our website. Here is a screen shot of where to enter your shipping address:

If for some reason you miss any of this, just send us an email telling us the corrections to your order. Our email address is [email protected].

Yes. We can ship a package to someone and make it look it came from someone else. We can also be sure to not include a receipt or any indication the package came from us. To set your order up one of these ways, after your artwork is finished and you are ready to pay for your order, there are 2 areas to pay attention to when paying for your order online. When checking out you will first enter a shipping address for the order. Make sure you enter the shipping address of your customer or person you want to blind ship to on that page during checkout. On the very next page, after entering in the address, you will choose a shipping option for the order. There will be an area to leave a note towards the bottom of the page. In the "Notes/Comments about your order" field indicate that you want to drop ship your order. You can also include the return address you want on your package in the notes field as well. This way we use your return address to make it look like you shipped the package. Here is a screen shot of what to pay attention to:

If for some reason you miss any of this, just send us an email telling us the corrections to your order. Our email address is [email protected].

Our office is open from 9:00 AM - 5:00 PM Eastern Standard Time, Monday - Friday. Customer service and design help by phone and email are available during these hours.